November 9-12, 2016

Samsung Galaxy Note7 Policy

 

In light of recent safety issues with the Samsung Galaxy Note7, we are asking our guests who own this model to please avoid traveling with this mobile device.  The Federal Aviation Administration (FAA) has banned the Samsung Galaxy Note7 from all air travel, and until further notice, this device will be restricted from all Norwegian Cruise Line ships. 

Fire is one of the greatest threats at sea, and due to the safety concerns these devices present, if one is found in a guest’s possession or unattended in a state room on board, our policy instructs the crew to confiscate the device for safekeeping. The phone will remain in our possession, in a safe, monitored location, for the duration of the cruise. Guests can reclaim their device at the conclusion of the cruise from the reception desk. We need your assistance in communicating our new policy regarding the Samsung Galaxy Note7 to your guests. This Policy is effective immediately.

Thank you for your understanding and compliance with this policy.